Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
- fill out a repeat prescriptions request form
- drop your white repeat slip into one of the boxes provided at the front door or in the foyer with the required items clearly marked
- call our dispensary on 01594 510225 select option 3 between 9am and 11am.
Only order what you need
If you have enough medicine at home, there’s no need to order now – you can request more in future.
Important: Please only order what you need
Approximately 1.4 million medicine items are wasted unnecessarily in Gloucestershire each year.
For more information, go to Medicines waste: Only Order What You Need.
Dispensary
We are a dispensing practice which means that we are allowed to dispense medication to patients living more than one mile from their nearest pharmacy. If you would like to use this service, please check with reception to see if you are eligible.
Collecting your prescription
You can usually collect your prescription 5 working days after you have ordered it. Please remember to take weekends and bank holidays into account.
If you are not eligible, or choose not to, collect your medication from the dispensary at the surgery you will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Urgent medication
If you run out of your medicines outside normal opening hours and need some urgently, there are a few ways to get an emergency supply quickly, including if you’re away from home.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
Some people are entitled to help with these costs find out if you are entitled to free prescriptions on the NHS website.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About Pharmacies
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as coughs, colds, sore throats and more.
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.