Ways of Ordering your Repeat Medication

• By using our online services, SystmOnline. If you are not registered to use this service, please Register for our Online Services.
• By filling out our online Repeat Prescription Request form.
• By posting your white repeat slip to us. Include an empty stamped envelope with you address on if you want us to post it back to you.
• By dropping your white repeat slip into one of the boxes provided at the front door or in the foyer with the required items clearly marked.
• By calling our dispensary on 01594 510225 select option 3 between 09:00 and 11:00.

Prescriptions requested before 11:00 will be ready for collection from 11:00, two working days later. Please remember to take weekends and bank holidays into account.

If you have any questions, please complete our online Prescription Question form for details.

If you would like to save time and order all the medication you have on repeat at the same time rather than irregular times throughout the month please use our online Prescription Synchronisation form.

We are a dispensing surgery and provided you live more than one mile from the nearest pharmacy we will dispense to you. A four weeks supply of medicines is prescribed at one time.

Dispensary Opening Hours

Monday	08:30-13:00, 14:00-18:30
Tuesday	08:30-13:00, 14:00-18:30
Wednesday	08:30-13:00, 14:00-18:30
Thursday	08:30-13:00, 14:00-17:00
Friday	08:30-13:00, 14:00-18:30
Saturday	Closed
Sunday	Closed

Acute Prescriptions

After you have been seen by a clinician, 90% of prescriptions will be issued to you at the time of your appointment, however, some occasions may require you to either come back and collect your script or we will send it to the Pharmacy of your choice.

Medication Reviews

Repeat medication is usually authorised for six months unless otherwise specified. Generally, you will be asked to speak to or be seen by a clinician at the end of this period.

Please ensure that you book an appointment by using our online Medication Review form in time to avoid unnecessary delays to further prescriptions. If you enquire with the surgery and provide us with the details of your medical review we will direct you to the relevant clinician.

Our highly trained Practice Nurses oversee all routine checkups.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

You can find out if you are entitled to free prescriptions by visiting the NHS website.

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

View the cost of prescriptions on the NHS website.

For telephone advice and order line call 08458500030.
To buy a PPC online visit their website: www.services.nhsbsa.nhs.uk/buy-prescription-prepayment-certificate