GDPR And Data Protection
…follow phase one) Documents, such as care plans and letters about treatment (for example “discharge summaries” following a hospital stay). Why do we want to make more information available Better…
Feedback
…patients, carers and their families. We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d…
Patient Health Questionnaire (PHQ-9)
…a lot more than usual: * Not at all Several days More than half the days Nearly every day Thoughts that you would be better off dead or of hurting…
Care Quality Commission
…make better decisions about the care you, or someone you care for, receives. Our CQC Inspection Our practice is inspected by the Care Quality Commission (CQC) to ensure we are…
Suggestions, Comments and Complaints
…we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received. We’ll let the staff…
Summary Care Record
…information. SCRs can help the staff involved in your care make better and safer decisions about how best to treat you. You can choose to have additional information included in…
Donations
The practice is occasionally supported by donations, which are retained and recorded separately. These donations are used to purchase equipment to provide better facilities for patients. Any donations are therefore…